Zero rates means that the goods are still VAT-taxable, but the rate of VAT you must charge your customers is 0%. You still have to record zero-rated transactions in your VAT accounts and report them on your VAT Return.

There are no general charity zero rate reliefs. However, there are a number of targeted reliefs, some of which are available to all traders and others specifically for charities. A full list of zero rates can be found here and are explored further in the Tax Map.