JustGiving has announced major changes to its fee structure:

• JustGiving will not charge platform fees for its popular Crowdfunding product – allowing the site’s twenty-four million users to use the personal crowdfunding service without paying platform fees – only a third-party processing fee on card payments. JustGiving’s Crowdfunding product allows individuals and communities to raise money for personal causes and receive funds directly. Instead, users will have the option of making a contribution to support the operation of the platform.
• JustGiving is also removing all platform fees charged on campaigns in response to major incidents, such as acts of terrorism or major disasters in the UK. This will allow users to quickly and safely raise even more money for those most in need following major incidents.
• JustGiving is consulting with key charity partners to gather feedback on our approach to Gift Aid, to ensure the platform best supports their needs.

Jerry Needel, JustGiving’s President, said:

“The UK is one of the most generous nations on earth and 24 million JustGiving users here have donated an incredible £3.5 billion for charitable and personal causes over the last 18 years.

“We are very proud to announce that from today, people using JustGiving can crowdfund for free. These changes mean our users can raise money for personal causes, using our world-class technology, all without paying a platform fee.

“We also recently released Donation Boost for charities which has reduced their costs by 70%. We are committed to find even more ways to ensure that JustGiving continues lead the market with best in class in technology at the best fees possible for crowdfunders and charities. Our mission is to grow the world of giving to ensure no good cause goes unfunded.

 “Following feedback from our amazing community of fundraisers, we are also announcing that JustGiving will now also be free to use following major incidents; be that terrorism, catastrophes or natural disasters – we know people want to help the people affected as quickly as possible and we want to do everything we can to support that.“

 “We’re excited about the significant changes we are making and look forward to continuing our work supporting thousands of charities and millions of individuals raising funds for the causes that to them the most.”

Peter Lewis, CEO at the Institute of Fundraising said:

“We welcome today’s announcement from JustGiving. The value that JustGiving adds to the fundraising sector during emergency situations is tremendous and we are excited to see the platform offering these pages free of their platform fee.”

 Richard Bray, Vice Chairman at the Charity Tax Group, said:

“We are pleased to be working with JustGiving to consult with the charity sector about how to continue providing and funding a highly efficient Gift Aid service.”

CTG welcomes this announcement which follows discussions we have held with JustGiving, the Minister and HMRC officials. CTG’s Gift Aid working group will be working closely with JustGiving on their review of Gift Aid fees.